Personal Data Protection Policy
1. Introduction
Odbis Information Technology and Electronics Foreign Trade Limited Company ("Company" or "we") prioritizes the security and privacy of your personal data under the Personal Data Protection Law ("Law"). This policy outlines the types of personal data collected by the Company, how it is used, who it is shared with, and how it is protected.
2. Collected Personal Data
The Company may collect your personal data through various means, including but not limited to:
- Account Creation: Information such as name, surname, email address, password, date of birth, phone number, and address.
- Order Placement: Billing details, delivery address, and payment information provided when purchasing products or services.
- Customer Service: Contact details and information about issues and requests submitted to our customer support team.
- Website and Mobile App Usage: Data such as IP address, browser type, operating system, visited pages, and clicked links.
3. Purpose of Using Personal Data
Your personal data may be used for the following purposes:
- Account Creation and Management: To create and manage your account, process orders, handle billing, and perform collections.
- Customer Service: To respond to customer inquiries, resolve issues, and meet customer requests.
- Marketing and Advertising: To inform you about our products and services, offer promotions and discounts, and conduct marketing research.
- Improving Website and Mobile Application: To enhance user experience, fix bugs, and develop new features.
- Compliance with Legal Obligations: To fulfill obligations imposed by law and regulations.
4. Sharing of Personal Data
Your personal data may be shared with third parties due to legal obligations or for the following purposes:
- Order Delivery: Shared with shipping companies to ensure your orders are delivered.
- Payment Processing: Shared with banks and credit card companies to process payments.
- Marketing and Advertising: Shared with advertising agencies and other third parties for marketing and advertising activities.
- Compliance with Legal Obligations: Shared with public institutions and other third parties to comply with legal and regulatory obligations.
5. Protection of Personal Data
The Company takes all necessary technical and administrative measures to protect the security and privacy of your personal data. Your data is stored in secure data centers and is protected against unauthorized access.
6. Rights of the Data Owner
As the data owner, you have the following rights under the Law:
- To learn whether your personal data is being processed,
- To request information if your personal data has been processed,
- To request the correction of incomplete or inaccurate personal data,
- To request the deletion or destruction of your personal data,
- To object to the processing of your personal data,
- To request the suspension of automated data processing if it leads to an unfavorable outcome for you,
- To request the withdrawal of your personal data if it has been transferred to third parties.
7. Contact
Data owners may exercise their rights mentioned above by reaching the Company via the contact details below:
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